FAQs

1. Shipping Time: 3-7 business days

2. International Shipping: 1-2 weeks (Estimated dates will be shown in checkout based on your delivery location)

You will receive a confirmation email upon placing an order. Please note delivery addresses cannot be changed or edited after an order is placed. Orders are processed within 1-2 business days after payment confirmation.

3. Once your order has been processed, you will receive an email with shipping date confirmation and tracking information. The shipping times provided are to be used as a guide, and we cannot take responsibility for customs clearance delays or other possible delays. International Customs and Duty Fees: As we are unable to advise the exact amount of customs and duty fees, buyers are responsible for all customs and duty fees that may occur once the order has reached the destination.


Please note that due to hygiene concerns we are unable to provide exchanges or refunds for change of mind or if you wish to request a different style/size. we encourage you to review your order carefully before making a purchase.

Damages and issues: if the item arrives damaged, or if you have received the wrong item, please contact us immediately at (your e-mail address). 


To be eligible for a return, your item must meet the following criteria:

1. The item must be in the same condition as when you received it.

2. It should be unused, with all tool kit items· the item must be in its original packaging.

3. You will need to provide the receipt or proof of purchase.

Refunds will be processed within 14 days of receiving the returned package in its original condition. please note, we do not accept items returned to us without prior approval. if you have any further questions or require assistance, please don’t hesitate to contact us at (your e-mail address). we are here to help you throughout the return process.

YES! All handmade nails are reusable. Because your nails are made with salon products, they are strong and durable.

Best application method to reuse the nails: Tabs applied on the back of press on, and liquid glue on your natural nails. This creates a nice barrier so you can easily remove the glue from the back of press on

WHEN USING ADHESIVE TAB: Nails can be reused over and over. Simply clean off the used adhesive tabs from the backside of the nails.

 

WHEN USING GLUE: Gently remove nails, once removed softly file away excessive glue from underside.

 

Be patient and gentle when removing your claws so you can protect your natural nails, and preserve your enhancement claws!

DO:

  • Avoid water for 1-2 hrs after application

  • Wear gloves when dish washing

  • Put them back on the card so you don’t lose any

  • Restore the gloss on the press ons, use an alcohol wipe

 

DON’T:

  • Use nails to open cans and open packaging

  • Hot Baths (weakens the glue)

  • Trim or cut the press on length, this will break the top coat barrier and cause chipping

  • Avoid cuticle oil right after application as this will make the glue slippery

Wear time depends on how well you prep your natural nails before application! The key to longer wear time is to follow our “How To Apply” Steps.

Adhesive Tabs: 1-3 day wear ( temporary wear)

Nail Glue: up to 2 weeks (Re-glue if needed)

Tabs with a layer of glue: 1-2 weeks

 

Nails with charms are delicate, please take extra care when wearing.

Your set will have the exact same design as the photo! However do keep in mind depending on what shape & length you choose.

The resolution and color of the display are different, but we try to show the true color of the product.

  1. Gently buff your nail surface with the nail file to remove grease, clean your nails with cleansing wipe and let dry.

  2. Select a right size of the press-on nail, use an adhesive tape / glue and stick it on the nail surface, press it for about 10 seconds .  
  3. File or trim the excess part if needed, keep away from water within 2 hours.
  1. Adhesive tape: soak your nails in warm water for about 5 minutes, and peel off along the edges with a wooden stick.

  2. Glue: lift the nail piece along the edge and drop the debonder into the gap. Wait for 10 minutes, dissolve the glue and peel off.

Please contact us

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